Shipping Policy
At Florenlilly, we aim to make your shopping experience straightforward by providing clear information about shipping costs, processing times, and delivery options. Please review the details below before placing your order.
1. Shipping Coverage
Florenlilly currently ships to addresses within the United States. We do not offer international shipping at this time.
You can shop our available products at florenlilly.com.
2. Order Processing Time
Orders require 1–5 business days for processing before shipment.
Our order cut-off time is 4:00 PM EST, Monday through Friday. Orders placed after the daily cut-off fall outside that day’s processing window.
Processing time is separate from shipping transit time. The total estimated delivery period includes both stages.
3. Shipping Methods, Costs, and Delivery Estimates
We offer two shipping options for customers in the United States. The estimated total delivery time is calculated by adding order processing time to shipping transit time.
| Shipping Method | Shipping Cost | Processing Time | Shipping Transit Time | Total Estimated Delivery |
|---|---|---|---|---|
| Standard Shipping | $7.99 | 1–5 business days | 3–10 business days | 4–15 business days |
| Express Shipping | $17.99 | 1–5 business days | 2–7 business days | 3–12 business days |
Please note: The estimated total delivery times above include both processing and shipping transit. These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination and shipping conditions.
Standard Shipping
Standard shipping costs $7.99 and has an estimated transit time of 3–10 business days after order processing.
Including processing, the estimated total delivery time is 4–15 business days.
Express Shipping
Express shipping costs $17.99 and has an estimated transit time of 2–7 business days after order processing.
Including processing, the estimated total delivery time is 3–12 business days.
4. Free Shipping
Florenlilly offers free shipping on orders of $90.00 or more.
Customers can review the available shipping options and applicable charges during checkout before completing their purchase.
5. Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
You can use the tracking information to follow the shipment’s progress and check for delivery updates.
If you have questions about your tracking information or shipment, please contact our customer support team.
6. Delivery Time Information
The estimated delivery period consists of two stages:
- Processing time: 1–5 business days to prepare your order for shipment.
- Shipping transit time: 3–10 business days for standard shipping or 2–7 business days for express shipping.
Shipping estimates are expressed in business days and should not be interpreted as guaranteed arrival dates.
Please consider the combined processing and transit time when choosing a shipping method, especially if you need your order by a particular date.
7. Shipping Questions and Assistance
If you have questions about shipping charges, order tracking, or delivery estimates, our customer support team is available to assist you during regular business hours.
Florenlilly Contact Information
Business Address:
4615 N 20th St
Tampa, FL 33610
United States
Email: [email protected]
Phone: +1 (813) 380-0275
Website: https://florenlilly.com
Customer Support Hours
| Day | Support Hours |
|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday | Closed |
Time Zone: Eastern Time (ET)
You are welcome to contact us by email at any time. Our customer support team responds to inquiries during regular business hours.
Thank you for shopping with Florenlilly. We appreciate your business and encourage you to contact us whenever you need clarification about our shipping options or delivery estimates.
